The analysis of large-scale retail trade groups customer satisfaction: a comparison between CAPI and PAPI data collection methods

Anna Maria Parroco, Antonino Mario Oliveri

Risultato della ricerca: Paper

Lingua originaleEnglish
Stato di pubblicazionePublished - 2008

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The analysis of large-scale retail trade groups customer satisfaction: a comparison between CAPI and PAPI data collection methods. / Parroco, Anna Maria; Oliveri, Antonino Mario.

2008.

Risultato della ricerca: Paper

Parroco, AM & Oliveri, AM 2008, 'The analysis of large-scale retail trade groups customer satisfaction: a comparison between CAPI and PAPI data collection methods'.
Parroco AM, Oliveri AM. The analysis of large-scale retail trade groups customer satisfaction: a comparison between CAPI and PAPI data collection methods. 2008.
Parroco, Anna Maria ; Oliveri, Antonino Mario. / The analysis of large-scale retail trade groups customer satisfaction: a comparison between CAPI and PAPI data collection methods.
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title = "The analysis of large-scale retail trade groups customer satisfaction: a comparison between CAPI and PAPI data collection methods",
keywords = "CAPI, PAPI, CUSTOMER SATISFACTION",
author = "Parroco, {Anna Maria} and Oliveri, {Antonino Mario}",
year = "2008",
language = "English",

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AU - Parroco, Anna Maria

AU - Oliveri, Antonino Mario

PY - 2008

Y1 - 2008

KW - CAPI, PAPI, CUSTOMER SATISFACTION

UR - http://hdl.handle.net/10447/47299

M3 - Paper

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