The analysis of large-scale retail trade groups customer satisfaction: a comparison between CAPI and PAPI data collection methods

Risultato della ricerca: Paper

Lingua originaleEnglish
Stato di pubblicazionePublished - 2008

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@conference{91cd0d793e094d0da9c7712f3c16666d,
title = "The analysis of large-scale retail trade groups customer satisfaction: a comparison between CAPI and PAPI data collection methods",
keywords = "CAPI, PAPI, CUSTOMER SATISFACTION",
author = "Parroco, {Anna Maria} and Oliveri, {Antonino Mario}",
year = "2008",
language = "English",

}

TY - CONF

T1 - The analysis of large-scale retail trade groups customer satisfaction: a comparison between CAPI and PAPI data collection methods

AU - Parroco, Anna Maria

AU - Oliveri, Antonino Mario

PY - 2008

Y1 - 2008

KW - CAPI, PAPI, CUSTOMER SATISFACTION

UR - http://hdl.handle.net/10447/47299

M3 - Paper

ER -