Though it draws a number of precursors, simulation-based techniques applied to traditional performance management frameworks constitute a novel approach to support public sector institutions in framing organizational performance dynamics and, as a result, improving public service delivery. This paper aims at contributing to the improvement of the outcomes achievable from the use of traditional performance management systems in the public sector by combining them with a simulation-based method named System Dynamics modeling. Such an approach is called Dynamic Performance Management.
|Numero di pagine||17|
|Rivista||International Review of Public Administration|
|Stato di pubblicazione||Published - 2018|
All Science Journal Classification (ASJC) codes