Managing Tangible and Intangible Assets Through a Learning Oriented “Structured Approach” – A System Dynamics Simulation Model to Support Decision Makers in a telecom Call-Center

Bivona E

Risultato della ricerca: Paper

Lingua originaleUndefined/Unknown
Stato di pubblicazionePublished - 2006

Cita questo

@conference{e223021712264e35a94064df4fe6cf3a,
title = "Managing Tangible and Intangible Assets Through a Learning Oriented “Structured Approach” – A System Dynamics Simulation Model to Support Decision Makers in a telecom Call-Center",
author = "{Bivona E} and Enzo Bivona",
year = "2006",
language = "Undefined/Unknown",

}

TY - CONF

T1 - Managing Tangible and Intangible Assets Through a Learning Oriented “Structured Approach” – A System Dynamics Simulation Model to Support Decision Makers in a telecom Call-Center

AU - Bivona E

AU - Bivona, Enzo

PY - 2006

Y1 - 2006

UR - http://hdl.handle.net/10447/10615

M3 - Paper

ER -