Malinteso e conflitto: il sottile confine tra negoziare e agire

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Abstract

"Misunderstanding" originates from the comunicative difficulties that arise between two people or groups due to linguistic or cultural issues, and stems from the difficulties produced by the difference between the subjects involved in a relationship. A peculiarity of misunderstanding is the anticipation of a possible resolution. This allows us to keep the relationship in a suspended state, preserving its progression while waiting for clarification or separation. By contrast, in a conflictual situation, both partners are engaged in a long-lasting relationship, which transforms the contenders' nature itself. Indeed, both the parties involved in a conflict shape themselves in a reciprocal relationship, sometimes as strong and resolute as it is unbearable. Such a situation is well illustrated by the so-called "feuds". This paper analyzes misunderstanding as a way to negotiate shared meanings while keeping our own vision and freedom: The two parties involved in a conflict find themselves in a relationship of mutual dependence that is hard to solve without a third party's mediation or authoritative decision. A section of this paper expounds the subject of "acknowledgement", seen as possible key to resolving a conflict and also to reducing both the extent and the probability of further misunderstandings.
Lingua originaleItalian
pagine (da-a)55-67
Numero di pagine13
RivistaGRUPPI
VolumeXV
Stato di pubblicazionePublished - 2014

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