Hotel chain performance: a gravity-DEA approach

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Abstract

This paper explores the evolution of the efficiency of a hotel chain and its implications in terms of competitiveness. A gravity model and a data envelopment analysis(DEA) are implemented in a dynamic framework. The former generates the tourism demand towards each hotel of the chain whereas DEA Window analysis isrun to capture efficiency changes over time. A DEA based Malmquist productivityindex is used to measure the productivity change and to decompose any changeinto the catching-up and the frontier-shift effect. We find that policies implementedaccording to DEA Window analysis increase the efficiency scores for the hotel chain and its competitiveness.
Lingua originaleEnglish
Titolo della pubblicazione ospiteTourism economics: impact analysis
Pagine171-181
Numero di pagine11
Stato di pubblicazionePublished - 2011

Serie di pubblicazioni

NomePhysica Verlag

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