The role of Performance Management (PM) systems has become crucial for steering Small-Medium Enterprises (SMEs) to successfully compete during the ongoing critical economic transition. To improve decision-maker strategic learning processes, traditional PM frameworks need to be combined with System Dynamics (SD) modelling. This paper shows how to design and use a Dynamic Performance Management (DPM) approach to assess and support SMEs competitiveness according to a sustainable development perspective. The emerging framework is applied to a real case of an Italian small business to analyse the empirical effectiveness of the approach hereby suggested.
|Numero di pagine||25|
|Rivista||International Journal of Business Performance Management|
|Stato di pubblicazione||Published - 2015|
All Science Journal Classification (ASJC) codes
- Business and International Management
- Strategy and Management