The goal of this paper is to discuss the role System Dynamics (SD) can play to enhanceperformance improvement in the public sector. It is remarked how SD can help decisionmakers to properly perceive the boundaries of the relevant system underlying observedphenomena. To this end, three real cases are analysed to show how SD can facilitate abetter understanding of the relationships between the political and the organisationalsystem in the public sector, and how to promptly attain efficiency and improve outcome,given the constraints that the institutional and political systems constitute.
|Numero di pagine||26|
|Rivista||Systems Research and Behavioral Science|
|Stato di pubblicazione||Published - 2010|
All Science Journal Classification (ASJC) codes
- Social Sciences(all)
- Strategy and Management
- Information Systems and Management
Bianchi, C., Cognata, A., Bivona, E., Cognata, A., Landi, T., Ferrara, P., & Ricci, P. (2010). Applying System Dynamics to Foster Organizational Change, Accountability and Performance in the Public Sector. A Case-Based Italian Perspective. Systems Research and Behavioral Science, 27, 395-420.