Applying System Dynamics to Foster Organizational Change, Accountability and Performance in the Public Sector. A Case-Based Italian Perspective

Carmine Bianchi, Enzo Bivona, Antonio Cognata, Antonio Cognata, Tiziana Landi, Pietro Ferrara, Paolo Ricci

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14 Citazioni (Scopus)

Abstract

The goal of this paper is to discuss the role System Dynamics (SD) can play to enhance performance improvement in the public sector. It is remarked how SD can help decision makers to properly perceive the boundaries of the relevant system underlying observed phenomena. To this end, three real cases are analysed to show how SD can facilitate a better understanding of the relationships between the political and the organisational system in the public sector, and how to promptly attain efficiency and improve outcome, given the constraints that the institutional and political systems constitute.
Lingua originaleEnglish
pagine (da-a)395-420
Numero di pagine26
RivistaSystems Research and Behavioral Science
Volume27
Stato di pubblicazionePublished - 2010

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organizational change
public sector
responsibility
performance
political system
efficiency
Public sector
Accountability
System dynamics
Organizational change

All Science Journal Classification (ASJC) codes

  • Social Sciences(all)
  • Information Systems and Management
  • Strategy and Management

Cita questo

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abstract = "The goal of this paper is to discuss the role System Dynamics (SD) can play to enhance performance improvement in the public sector. It is remarked how SD can help decision makers to properly perceive the boundaries of the relevant system underlying observed phenomena. To this end, three real cases are analysed to show how SD can facilitate a better understanding of the relationships between the political and the organisational system in the public sector, and how to promptly attain efficiency and improve outcome, given the constraints that the institutional and political systems constitute.",
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T1 - Applying System Dynamics to Foster Organizational Change, Accountability and Performance in the Public Sector. A Case-Based Italian Perspective

AU - Bianchi, Carmine

AU - Bivona, Enzo

AU - Cognata, Antonio

AU - Cognata, Antonio

AU - Landi, Tiziana

AU - Ferrara, Pietro

AU - Ricci, Paolo

PY - 2010

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AB - The goal of this paper is to discuss the role System Dynamics (SD) can play to enhance performance improvement in the public sector. It is remarked how SD can help decision makers to properly perceive the boundaries of the relevant system underlying observed phenomena. To this end, three real cases are analysed to show how SD can facilitate a better understanding of the relationships between the political and the organisational system in the public sector, and how to promptly attain efficiency and improve outcome, given the constraints that the institutional and political systems constitute.

KW - System DInamics, Organizational Change, Public Sector Economics

UR - http://hdl.handle.net/10447/54998

M3 - Article

VL - 27

SP - 395

EP - 420

JO - Systems Research and Behavioral Science

JF - Systems Research and Behavioral Science

SN - 1092-7026

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