The literature has shown that the focus on performance management is shifting from collecting andreporting data to actually using them for decision making. The comparative case-study analysispresented in this article aims to identify the critical factors for adopting and implementing relevantperformance management systems in regional governments. The evidence emerging from this casestudyanalysis finds that certain variables are essential to advancing our progress in performancemanagement, including the role of legislation, the need for leadership, and the characteristics ofperformance indicators. The hope of this research is to encourage regional administrators to embraceleadership roles in interpreting and applying legal frameworks for realizing the benefits ofperformance management.
|Numero di pagine||25|
|Stato di pubblicazione||Published - 2013|