The health care assistance doesn't mean only a productive work based on technology use, but is also involving the woeker's identity, feelings and emotions, towards a satisfaction of relation with customer. Neverthless, the relation between health care worker and customer can harm wich is devoted to this relation. The burn-out is a pathological condition related to work set, characterized by three dimensions: emotional worn out, absence of personality and work implementation. The authors show the results of a study performed on 100 nurses and deputy professionals of two Sicilian hospitals, where a Maslach Burn-Out Inventory (MBI) test was supplied by two nurses coordinators.
|Title of host publication||Medical biotechnologies and forensic medicine review|
|Number of pages||4|
|Publication status||Published - 2011|