Operational and financial effectiveness of e-collaboration tools in supply chain integration

Carmine Bianchi, Adolfo Crespo Marquez, Jatinder N.D. Gupta

Research output: Contribution to journalArticlepeer-review

76 Citations (Scopus)


This paper develops a comprehensive model of supply chain integration and uses it to analyze and assess the operational and financial effectiveness of different e-collaboration tools at various levels of supply chain integration. This model is also used to evaluate the importance of the sequence in which e-collaboration tools are adopted in supply chain integration. Computational results from a validated system dynamics simulation model with different implementation sequences of e-collaboration tools and different financial scenarios show that local financial constraints can also severely impact operational and financial performance of the entire supply chain. (C) 2003 Elsevier B.V. All rights reserved.
Original languageEnglish
Pages (from-to)348-363
Number of pages16
JournalEuropean Journal of Operational Research
Publication statusPublished - 2004

All Science Journal Classification (ASJC) codes

  • General Computer Science
  • Modelling and Simulation
  • Management Science and Operations Research
  • Information Systems and Management


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