Applying system dynamics to foster organizational change, accountability and performance in the public sector: A case-based Italian perspective

Carmine Bianchi, Enzo Bivona, Antonio Cognata, Tiziana Landi, Pietro Ferrara, Paolo Ricci

Research output: Contribution to journalArticlepeer-review

19 Citations (Scopus)

Abstract

The goal of this paper is to discuss the role System Dynamics (SD) can play to enhance performance improvement in the public sector. It is remarked how SD can help decision makers to properly perceive the boundaries of the relevant system underlying observed phenomena. To this end, three real cases are analysed to show how SD can facilitate a better understanding of the relationships between the political and the organisational system in the public sector, and how to promptly attain efficiency and improve outcome, given the constraints that the institutional and political systems constitute.
The goal of this paper is to discuss the role System Dynamics (SD) can play to enhance performance improvement in the public sector. It is remarked how SD can help decision makers to properly perceive the boundaries of the relevant system underlying observed phenomena. To this end, three real cases are analysed to show how SD can facilitate a better understanding of the relationships between the political and the organisational system in the public sector, and how to promptly attain efficiency and improve outcome, given the constraints that the institutional and political systems constitute.
Original languageEnglish
Pages (from-to)395-420
Number of pages25
JournalSystems Research and Behavioral Science
Volume2010-07-15
Publication statusPublished - 2010

All Science Journal Classification (ASJC) codes

  • Social Sciences(all)
  • Information Systems and Management
  • Strategy and Management

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