A Modular Framework for Versatile Conversational Agent Building

Salvatore Gaglio, Giovanni Pilato, Agnese Augello

Research output: Contribution to conferenceOtherpeer-review

8 Citations (Scopus)

Abstract

This paper illustrates a web-based infrastructureof an architecture for conversational agents equipped with amodular knowledge base. This solution has the advantage toallow the building of specific modules that deal with particularfeatures of a conversation (ranging from its topic to the mannerof reasoning of the chatbot). This enhances the agent interactioncapabilities. The approach simplifies the chatbot knowledge basedesign process: extending, generalizing or even restricting thechatbot knowledge base in order to suit it to manage specificdialoguing tasks as much as possible.
Original languageEnglish
Pages577-582
Number of pages6
Publication statusPublished - 2011

All Science Journal Classification (ASJC) codes

  • Artificial Intelligence
  • Software
  • Control and Systems Engineering

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